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Placing an order
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Is there a minimum value of an order?
Yes, there is a minimum amount of $30 for an order placed (not including the delivery fee or discounts).
I cannot find an item in the shop – does this mean it is not available?
If you cannot find a particular item in the shop, it means we’re sadly no longer ranging this item.
Do you deliver outside New Zealand?
We currently only deliver to addresses within New Zealand.
Can I order over the phone?
No, you can only order online
My payment has not gone through?
Please try again, taking particular care with these points on the payment options screen:
Credit Card: Please make sure you are using a Visa or MasterCard credit or debit card.
Name on credit card: Please type this exactly as it appears...
Credit Card: Please make sure you are using a Visa or MasterCard credit or debit card.
Name on credit card: Please type this exactly as it appears...
How do I place an order?
1. Log into your account using your email address and password under the MY ACCOUNT section (the round icon with a person inside) located at the top right hand side of the screen.
2. View our range of Coffees...
What cards can I use to pay for my order?
We currently accept Visa and MasterCard.
How much do I pay for postage?
There is a flat postage fee for all orders of $10.00. We offer free postage on all orders over $75.00. For value for money we recommend that you order several items at once.