Managing your account or subscription

We’re sorry to see you go, but we understand circumstances can change. Please contact our NESCAFÉ® Dolce Gusto® team on 0800 365 234 or click here to reach us by email and we’ll cancel this for you.

There are two options. Log in to your account under the MY ACCOUNT option (the round icon with a person inside) located at the top right hand corner of the screen.  Option 1: 1.    With your cursor, hover over MY ACCOUNT and select...

1.    Log in to your account under the MY ACCOUNT (the round icon with a person inside) section. 2.    Once you have finished shopping, click the bag icon and select the ‘Go To Basket’ button. 3.    Scroll...

To change your details, log into your account using your email address and password under the MY ACCOUNT section (the round icon with a person inside) located at the top right hand side of the screen. This will take you to your ‘Summary’ screen where...

To reset your password, place your cursor over the MY ACCOUNT section (the round icon with a person inside) located at the top right hand side of your screen. Enter your email address and click the ‘Forgot Your Password’ link and hit submit.  An...