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Capsule enquiries
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Can I use other branded capsules in my NESCAFÉ® Dolce Gusto® machine? And is it safe to use compatible or refillable capsules with my machine?
We cannot comment on other companies’ capsules’ fit with NESCAFÉ® Dolce Gusto® machines. The NESCAFÉ® Dolce Gusto® capsules and the NESCAFÉ® Dolce Gusto® machines were designed to interact together - the interaction provides the in-cup quality that NESCAFÉ...
Are the capsules recyclable?
Yes, all NESCAFÉ® Dolce Gusto® capsules can now be recycled via our partnership with experts TerraCycle®. For more information on how to start recycling today visit www.terracycle.co.nz.
Do the capsules contain soy milk?
No, none of our capsules contain soy milk.
Why aren’t milk capsules sold on their own?
Unfortunately the NESCAFÉ Dolce Gusto Milk capsules are not available on their own at this time.
For preparing Cappuccino or Latte Macchiato you recommend using the milk capsule first. Why?
By using the milk capsule first and then the coffee capsule, the foam of the final beverage remains white. This is the authentic way of preparing these beverages. If the opposite is done, the foam becomes brown. However, there is no problem with the ...
Why are some capsule flavours not available in New Zealand?
At the moment we have a variety of capsules available in New Zealand, to see the range click here
